Privacy Policy
Last Updated: June 2026
Deals for Buddies (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa and other applicable laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
1. Introduction
By accessing or using the Deals for Buddies website, registering an account, participating in auctions, or making purchases, you consent to the collection and processing of your personal information as described in this Privacy Policy.
2. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Telephone number
- Physical and delivery address
- Billing information
- Date of birth (where required)
- Account login information
Transaction Information
- Auction participation history
- Bid activity
- Purchase history
- Payment records
- Invoice records
Technical Information
- IP address
- Browser type
- Device information
- Website usage statistics
- Cookies and analytics data
3. How We Collect Information
We collect information when you:
- Register an account
- Participate in auctions
- Make purchases
- Contact customer support
- Subscribe to newsletters
- Submit forms through the website
- Browse our website
4. How We Use Your Information
We may use your information to:
- Create and manage your account
- Process auction transactions
- Generate invoices
- Process payments
- Arrange deliveries
- Communicate order updates
- Respond to enquiries
- Improve website functionality
- Prevent fraud and abuse
- Comply with legal obligations
- Send service-related notifications
Where permitted, we may also send promotional communications which you may opt out of at any time.
5. Sharing of Information
We do not sell your personal information.
We may share your information with:
- Payment providers
- Courier and delivery partners
- Website hosting providers
- Technical service providers
- Legal and regulatory authorities where required by law
All third parties are required to protect your information appropriately.
6. Payment Security
Deals for Buddies does not store full credit card information.
Payments are processed through secure third-party payment gateways that comply with industry security standards.
7. Cookies
Our website may use cookies to:
- Improve website performance
- Remember user preferences
- Analyse website traffic
- Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function correctly.
8. Data Security
We take reasonable technical and organisational measures to protect your personal information against:
- Unauthorised access
- Disclosure
- Alteration
- Loss
- Destruction
- Misuse
Despite our efforts, no online system can be guaranteed completely secure.
9. Retention of Information
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Information may be securely deleted when no longer required.
10. Your Rights
Subject to applicable laws, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of information where legally permissible
- Withdraw consent where applicable
- Object to certain forms of processing
- Lodge a complaint with the Information Regulator
Requests may be submitted using the contact details below.
11. Third-Party Links
Our website may contain links to third-party websites.
Deals for Buddies is not responsible for the privacy practices or content of external websites.
Users access third-party websites at their own risk.
12. Children’s Privacy
Our services are intended for persons aged 18 years and older.
We do not knowingly collect personal information from minors.
If we become aware that information has been collected from a minor without appropriate consent, we will take steps to remove such information.
13. Changes to This Policy
Deals for Buddies reserves the right to update this Privacy Policy at any time.
Changes will be published on this page and become effective immediately upon publication.
Users are encouraged to review this policy periodically.
14. Contact Information
If you have questions regarding this Privacy Policy or the handling of your personal information, please contact:
Deals for Buddies
Email: hello@dealsforbuddies.co.za
Contact Number: + 27 78 553 0135
Website: www.dealsforbuddies.co.za
15. Information Regulator (South Africa)
If you believe your personal information has been processed unlawfully, you may lodge a complaint with the Information Regulator of South Africa.
Website: https://www.justice.gov.za/inforeg/
Email: complaints.IR@justice.gov.za
