POPIA Compliance Notice

Last Updated: June 2026

Protection of Personal Information Act (POPIA) Compliance Notice

Deals for Buddies is committed to protecting the privacy and personal information of all customers, users, suppliers, and website visitors in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) of South Africa.

This notice explains how we collect, process, store, and protect personal information.

1. Responsible Party

Deals for Buddies acts as the Responsible Party for personal information collected through our website and services.

Contact Information

Email: hello@dealsforbuddies.co.za

Contact Number:

+ 27 78 553 0135

Website: www.dealsforbuddies.co.za

2. Personal Information We Collect

We may collect and process the following personal information:

  • Full names
  • Identity or registration details (where required)
  • Email addresses
  • Telephone numbers
  • Billing addresses
  • Delivery addresses
  • Payment information
  • Account registration details
  • Auction participation history
  • Purchase and transaction records
  • Website usage information
  • IP addresses and device information

3. Purpose of Collection

Personal information is collected for legitimate business purposes, including:

  • User registration and account management
  • Auction participation and bidding
  • Order processing
  • Payment processing
  • Delivery and collection arrangements
  • Customer support
  • Fraud prevention and security
  • Legal and regulatory compliance
  • Communication regarding services and transactions

We will only process personal information for purposes that are lawful, reasonable, and relevant to our business operations.

4. Consent

By using the Deals for Buddies website, registering an account, participating in auctions, or making purchases, you consent to the collection and processing of your personal information as described in this notice and our Privacy Policy.

Where required by law, additional consent may be requested.

5. Sharing of Personal Information

Deals for Buddies does not sell personal information.

Personal information may be shared with:

  • Payment service providers
  • Courier and logistics providers
  • Hosting and technical service providers
  • Professional advisors
  • Government authorities where legally required

All service providers are expected to maintain appropriate confidentiality and security measures.

6. Security Measures

We implement reasonable technical and organisational safeguards to protect personal information against:

  • Unauthorised access
  • Loss
  • Theft
  • Disclosure
  • Alteration
  • Destruction

Security measures may include:

  • Secure website encryption (SSL)
  • Access controls
  • Password protection
  • Firewall protection
  • Secure hosting environments

7. Data Retention

Personal information will only be retained for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal obligations
  • Resolve disputes
  • Maintain business records

Information that is no longer required will be securely deleted or destroyed.

8. Data Subject Rights

Under POPIA, individuals have the right to:

Right of Access

Request access to personal information held by Deals for Buddies.

Right to Correction

Request correction of inaccurate or incomplete information.

Right to Deletion

Request deletion of personal information where legally permissible.

Right to Object

Object to the processing of personal information in certain circumstances.

Right to Withdraw Consent

Withdraw consent for processing where consent was the lawful basis for processing.

Right to Lodge a Complaint

Submit a complaint to the Information Regulator if you believe your rights have been violated.

9. Direct Marketing

Deals for Buddies may occasionally send promotional communications regarding products, services, offers, or auctions.

Users may opt out of marketing communications at any time by:

  • Following the unsubscribe instructions provided
  • Contacting us directly

Service-related communications cannot be opted out of where necessary to provide our services.

10. Cookies & Website Tracking

Our website may use cookies and analytics tools to:

  • Improve user experience
  • Monitor website performance
  • Analyse visitor behaviour
  • Remember user preferences

Users may manage cookie preferences through their browser settings.

11. Cross-Border Transfers

Where personal information is transferred outside South Africa, Deals for Buddies will take reasonable steps to ensure that appropriate safeguards are in place and that the recipient provides an adequate level of protection.

12. Breach Notification

In the event of a security compromise involving personal information, Deals for Buddies will take reasonable steps to:

  • Investigate the incident
  • Mitigate potential harm
  • Notify affected individuals where required by law
  • Notify the Information Regulator where required

13. Information Officer

Requests relating to personal information may be directed to:

Information Officer

Email: hello@dealsforbuddies.co.za

Contact Number:

+ 27 78 553 0135

14. Information Regulator Contact Details

If you are not satisfied with the handling of your personal information, you may contact the Information Regulator of South Africa.

Information Regulator (South Africa)

Website: https://www.justice.gov.za/inforeg/

Email: complaints.IR@justice.gov.za

General Enquiries: enquiries@inforegulator.org.za

15. Updates to this Notice

Deals for Buddies reserves the right to amend this POPIA Compliance Notice at any time.

Any changes will be published on our website and become effective immediately upon publication.

Continued use of our website and services constitutes acceptance of any updated notice.

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